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Our Privacy Policy

Last Updated: Nov 12, 2024

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ZitSticka UK ("ZitSticka UK", "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes how we collect, use and share information about you as well as your rights and choices about such collection, use and sharing. It applies when you access or use our websites and other products and services (collectively, the “Services”), contact our service team, engage with us on social media, or otherwise interact with us.

If you do not agree with our policies and practices, your choice is not to use the Services. By accessing or using the Services, whether or not you purchase any of our Services, you agree to this Privacy Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us, as your continued use of any Services constitutes acceptance to the updated terms.

Information collected from you

We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number
  • Location Information, including general location data
  • Consumer Communications, including direct communications with your consumers
  • Inferences from Other Data, including inferences created from other personal information collected

Information collected from other sources

We may collect personal information about you from third-party sources The sources and categories of information we may collect include:

Retail Partners

  • Personal Identifiers, including Name and Postal address
  • Commercial Information, including Purchases

Influencers

  • Personal Identifiers, including Name and Email address
  • Commercial Information, including Purchases

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Privacy Policy. We generally retain data according to the guidelines below.

Type of DataRetention Period
Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location dataWe delete or anonymize data concerning your use of our website within 7 years of collecting it.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card numberWe keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 7 years from your last purchase with us. We may keep data beyond this period in anonymized form.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number, Purchases, Direct communications with your consumersWe keep customer feedback and correspondence with our customer service for up to 7 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Direct communications with your consumers, Inferences created from other personal information collectedWhere you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases, Direct communications with your consumersWe retain review, survey, and feedback data for up to 7 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address, Online IdentifiersWe retain records related to privacy requests as long as necessary to comply with our legal obligations.
Data we collect for security purposes, including Name, Email address, Online IdentifiersWe retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures.

We use the collected information for our general commercial purposes such as to improve our Site, to grow our business, and to offer our products or services (including those of our affiliates, the Essor Group, Inc. family of companies, or third-parties) which we think may be of interest to you. For example, we use collected information for the following purposes:

  • Analyzing Data
  • Creating Customer Profiles
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Improving Our Products & Services
  • Internal Business Operations
  • Managing Event & Guest Data
  • Marketing Our Products & Services
  • Meeting Compliance & Legal Requirements
  • Operating Our Website or Mobile Apps
  • Preventing Fraud
  • Processing Payments
  • Providing Customer Support
  • Providing Cybersecurity
  • Sending Promotional Communications
  • Storing and Managing Data
  • Tracking Purchases & Customer Data

We may disclose the following personal information about you to our services providers and vendors when you purchase our products or visit our website:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersBusiness Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Shipping ServicesData Analytics Providers and Sales & Marketing Tools
Internet ActivityBusiness Operations Tool, Commerce Software Tools, Data Analytics Providers, Payment Processors, and Sales & Marketing ToolsData Analytics Providers
Commercial InformationCommerce Software Tools, Customer Support Tools, Data Analytics Providers, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Shipping ServicesPayment Processors
Financial InformationCommerce Software Tools, IT Infrastructure Services, and Payment ProcessorsNone
Location InformationCloud Computing & Storage Providers and Shipping ServicesData Analytics Providers
Consumer CommunicationsCustomer Support Tools, Data Analytics Providers, and Shipping ServicesNone
Inferences from Other DataCloud Computing & Storage ProvidersNone

Cookies

This site uses first and third-party cookies and similar technologies to process personal information for the purposes described in this Policy. Cookies are small text files placed on your device to store data that can be recalled by a web server in the same domain that placed the cookie. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your device, but it can contain other information as well. To learn more about cookies and how to control the use of cookies at a browser level, visit https://allaboutcookies.org/

Do Not Track

Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our websites do not currently respond to browser DNT signals. However, you may still exercise your privacy rights as described elsewhere in this Policy.

Third party analytics tools

This site uses Google Analytics to analyze your interactions and experiences with our Services. You can find out how Google Analytics uses data here and how to opt out of Google Analytics here. For more information on how Google uses data when you use our websites, click here.

If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties' direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to privacy-zitstickauk@heyday.co. Please allow 30 days for a response.

To opt out of selling and sharing personal information, go to Your Privacy Choices.

If you have any questions about this Privacy Policy, please contact us as follows:

ZitSticka UK

privacy-zitstickauk@heyday.co/

This section provides additional information for people in the European Economic Area (EEA) or United Kingdom (UK). The terms used in this section have the same meaning as in the General Data Protection Regulation and the UK Data Protection Act (GDPR). The term “personal information” as used in this notice has the same meaning as “personal data” in the GDPR.

Collection and Disclosure of Personal Data

The personal data we collect and how we share it is described above in our Privacy Policy.

We may disclose your personal information to the following third party controllers for business purposes:Meta Ad Network, Google Ads, Microsoft Ads, Instagram Ads, PayPal - Pay with PayPal, Venmo, Pay Later, Tiktok Ads, Youtube Ads. To understand how these parties handle your data, please refer to their respectiveprivacy policies.

Cookie Notice

We use cookies to improve your experience on our site and to allow us and third parties to personalize the marketing content you see on other websites and social media. Website visitors from European Privacy Law regions can control cookie settings. Manage your region specific consent settings here.

Essential Cookies

We use these cookies for things like security, logins, site errors, and processing payments. We can't turn these necessary cookies off, but you can control them in your browser.

Cookie NameProviderDuration
_cmp_aShopify1 Day
_tracking_consentShopify1 Year
cart_currencyShopify14 Days
keep_aliveShopify30 Mins
localizationShopify1 Year
receive-cookie-deprecationShopifySession
secure_customer_sigShopify1 Year
shopify_pay_redirectShopify1 Hour
Analytics Cookies

These cookies tell us how you use our sites and apps, and provide information to help us improve your experience.

Cookie NameProviderDuration
_gaGoogle Analytics1 Year 1 Month 4 Days
_ga_HNYYJ59VPSGoogle Analytics1 Year 1 Month 4 Days
_ga_Q1JN1DJPPWGoogle Analytics1 Year 1 Month 4 Days
_gatGoogle Analytics1 Min
_gidGoogle Analytics1 Day
_landing_pageShopify14 Days
_orig_referrerShopify14 Days
_shopify_sShopify30 Mins
_shopify_sa_pShopify30 Mins
_shopify_sa_tShopify30 Mins
_shopify_yShopify1 Year
Personalization Cookies
We do not use cookies to personalize content for you.
Advertising Cookies

These cookies help us decide which products, services and offers may be relevant for you. We use this data to customize the marketing content you see on websites, apps and social media, and to measure your interactions with that content. We might use these cookies to advertise our products to you when you visit other websites.

Cookie NameProviderDuration
__kla_idKlaviyo1 Year 1 Month 4 Days
_fbpMeta Ad Network2 Months 29 Days
_gcl_auGoogle Ads2 Months 29 Days
_uetsidMicrosoft Ads1 Day
_uetvidMicrosoft Ads1 Year 25 Days
IDEGoogle Ads1 Year 1 Month 4 Days
MRMicrosoft Ads7 Days
MUIDMicrosoft Ads1 Year 25 Days
pxrc1 Month 29 Days
rlas31 Year
test_cookieGoogle Ads15 Mins

Lawful Bases and Legitimate Interests

We process personal data on the following lawful bases:

  • Complying with legal obligations
  • Fulfilling contracts
  • Consent
  • Legitimate interests

Where we process personal data on the basis of our legitimate interests, we pursue the following interests: Analyzing Data, Creating Customer Profiles, Delivering Targeted Ads, Fulfilling Customer Orders, Improving Our Products & Services, Internal Business Operations, Managing Event & Guest Data, Marketing Our Products & Services, Meeting Compliance & Legal Requirements, Operating Our Website or Mobile Apps, Preventing Fraud, Processing Payments, Providing Customer Support, Providing Cybersecurity, Sending Promotional Communications, Storing and Managing Data, and Tracking Purchases & Customer Data.

International Data Transfers

We may send the personal data of individuals in the EEA/UK/CH to third countries, including the United States, where it may be stored or processed, for example on our service providers’ cloud servers. When we transfer personal data, we rely either on Adequacy Decisions as adopted by the European Commission (EC), the UK Information Commissioner's Office (ICO), or the Swiss Federal Data Protection and Information Commissioner (FDPIC) on the basis of the EU-US Data Privacy Framework, UK-US Data Bridge, and Swiss-U.S. Data Privacy Framework agreements, Standard Contractual Clauses (SCCs) issued by the EC or the FDPIC, or International Data Transfer Agreements (IDTAs) approved by the ICO. Data protection authorities have determined that the SCCs and IDTAs provide sufficient safeguards to protect personal data transferred outside the EEA/UK/CH. You may read more about international data transfer mechanisms at the following links:

Privacy Rights

Individuals in the EEA/UK/CH have the following rights regarding their personal data.Make a Privacy Request by clicking here. Once you submit a request, we will verify your identity and process your request in most cases within 30 days.

Right to access. You have the right to request a copy of the personal data we hold about you.

Right of portability. You have the right to ask us to transfer your data to another party.

Right to rectification. You have the right to request that we rectify any incorrect information we have about you.

Right of erasure. You have the right to request that we erase (delete) any personal information we hold about you.

Right to withdraw consent. You have the right to withdraw your consent at any time when we rely on your permission to process your personal data.

Right to object. You have the right to object to our use of data about you.

Right to lodge a complaint with a supervisory authority. You have a right to lodge a complaint with a supervisory authority. For more information, you can visit theInformation Commissioner’s Office website at https://ico.org.uk/, the Federal Data Protection and InformationCommissioner’s website at https://www.edoeb.admin.ch/, or see a list of EU Data Protection Authorities athttps://www.gdprregister.eu/gdpr/dpa-gdpr/.

Inquiries

Controller contact information

ZitSticka UK

oc.yadyeh@kuakcitstiz-ycavirp